DELIVERY PLAYBOOK

DMG Events — Delivery Playbook

One connected way to plan, govern and deliver at scale.

Use this playbook to shape demand, route strategic decisions, plan through platform roadmaps, run the right ceremonies and improve team health over time.

Explore Delivery @ ScaleRun a CeremonyFind an ArtefactCheck Squad Health
ShapeFrame ideas, capture demand and validate the problem before commitment.
RouteEscalate strategic or cross-platform work through the right governance forum.
PlanBreak work down through platform roadmaps, backlogs and quarterly commitments.
Deliver & improveUse ceremonies, artefacts, squad health and maturity checks to keep delivery visible.

Start here

What do you need to do?

Select the outcome you are trying to achieve and jump straight into the right part of the playbook.

01

Understand the end-to-end delivery flow

See how demand moves from idea intake through roadmap, planning, squads, review and governance.

 02

Prepare for a meeting or ceremony

Find the purpose, attendees, inputs, outputs and decisions for each ceremony.

 03

Clarify who owns what

Use the role pages to understand accountability, relationships and expectations.

 04

Find the right artefact

Open the roadmaps, backlogs, catalogues and evidence artefacts that support delivery.

 05

Measure health and maturity

Use team health checks, agile maturity guidance and assessment logs to drive improvement.

 06

Connect to wider commitments

Understand reporting, assurance, showcase, security and AI-related commitments.

From idea to delivery

The flow below shows how demand moves through discovery, governance, roadmap planning, delivery ceremonies and review. Metrics sit alongside the process as an improvement lens; they are not a delivery stage.

Click any card to open the relevant playbook page.
StartProduct DiscoveryUnderstand the problem, validate assumptions and decide whether the idea should proceed, park or stop.
Holding toolIdeas BacklogThe backlog is the system of record for ideas; discovery is the work that shapes them.

Strategic / cross-functional route

Use this route for high-level strategic initiatives, white papers, cross-platform decisions or work needing executive approval.

Executive Steering Committee → Strategic Portfolio Roadmap ↓ Platform Roadmap

Platform route

Use this route for validated platform-level features that do not need strategic portfolio governance.

Platform Roadmap → Platform Owner Alignment
Planning hub

Platform Roadmap is where planning happens

The strategic roadmap only holds cross-functional or very high-level strategic work. Delivery is broken down and planned through the relevant platform roadmaps, backlogs and planning ceremonies.

Platform Roadmap Platform Backlog Increment Planning Backlog Refinement Sprint Planning Sprint Backlog
Daily Stand-UpInspect progress and unblock the team. Sprint ReviewReview outcomes and stakeholder feedback. Sprint RetrospectiveImprove ways of working. Platform Owner MeetingsAlign priorities, decisions and escalation. Townhall / ShowcaseShare delivery progress and learning.
Improvement tools sit alongside the flow Squad health, agile maturity and delivery metrics help teams inspect and improve performance, but they do not replace the delivery cycle. Open Metrics

Explore the playbook

The main sections are linked together so users can move naturally between flow, forums, roles, artefacts and improvement tools.

Delivery @ ScaleOperating flowHow work moves across the system Ceremonies & MeetingsForums and decisionsHow alignment, planning and governance happen Team RolesAccountabilityWho owns decisions, inputs and outcomes Key ArtefactsOutputs and evidenceThe living artefacts teams maintain MetricsHealth and maturityHow teams inspect, learn and improve OpportunitiesCapability buildingHow teams continue learning

Operational rhythm

The cadence connects daily team alignment to sprint execution, monthly roadmap governance and quarterly planning.

DailyStand-up and triage keep work moving. SprintPlanning, review, retro and refinement turn priorities into outcomes. Bi-weeklyPlatform owner alignment reviews commitments and upcoming focus. MonthlyRoadmaps and governance keep platform direction visible. QuarterlyQuarterly planning agrees priorities, rollover and commitments.